Eugene
Struthers
Content marketing copywriting tips
By Eugene Struthers
08 October 2023 Re: Client Tags: Content marketing copywriting tips
Content marketing copywriting tips
10 Content Marketing Copywriting Tips You Need
Boost your content marketing results with these 10 essential copywriting tips. Learn how to craft content that attracts and converts your target audience
1. Know Your Audience Inside and Out
Meaning:
To create compelling content that resonates with your audience, you need to understand who they are at a fundamental level. This includes demographic information (age, gender, location, etc.) but also deeper aspects such as their challenges, desires, pain points, and values. Knowing your audience allows you to speak directly to their needs, building trust and increasing the likelihood of engagement.
What Should Be Included?
- Demographic Information: Basic data such as age, gender, income level, education, and geographic location. These details can help tailor your content for the right people.- Psychographics: This focuses on attitudes, interests, values, and behaviours. Are your audience members risk-averse or adventurous? Are they motivated by status, convenience, or social impact?
- Pain Points: What problems are they struggling with that your product or service can solve? Understanding this will help you create content that offers real solutions.
- Goals and Aspirations: What are they trying to achieve? Whether it’s personal growth, professional success, or a lifestyle change, aligning your content with their aspirations makes it more relevant.
Why It Matters:
Without understanding your audience, you’re simply guessing about what they want, and that often leads to ineffective or irrelevant content. Content that speaks directly to an audience’s needs, challenges, or desires is far more likely to generate engagement and conversions.
Where to Use It:
- Content Creation: Whether you’re writing blog posts, product descriptions, or email campaigns, your content should reflect your understanding of your audience's needs.
- Social Media Engagement: Posts should reflect the type of content your followers are interested in, as well as the language and tone that resonate with them.
- Paid Ads: Use audience data to create more targeted and effective ads.
When to Use It:
Audience research should be a continual process. As audience preferences and behaviours evolve, your content should adapt. Ideally, you should re-evaluate your audience regularly (e.g., quarterly) and incorporate new insights into your content strategy.
How to Use It:
- Create Buyer Personas: These are detailed profiles of your ideal customers, based on demographic data, psychographics, and behaviours. A well-rounded persona includes challenges, goals, interests, and buying motivations.
- Leverage Analytics: Use tools like Google Analytics, social media insights, and CRM data to understand your audience’s behaviour, what they search for, what they engage with, and how they move through your sales funnel.
- Conduct Surveys and Interviews: Engage with your existing customers or followers. Use surveys or direct interviews to gain qualitative insights into their motivations and challenges.
Challenges:
- Data Availability: If you don't have sufficient data, creating a detailed profile can be difficult. This is especially true for new brands or businesses.
- Overgeneralization: Don’t assume that your entire audience shares the same preferences. Consider segmentation—your audience might consist of several subgroups with different needs.
Tips:
- Regularly review analytics to keep your audience insights up-to-date.
- Encourage feedback and ask open-ended questions on social media, surveys, or customer service interactions.
Example:
If your target audience is busy professionals in their 30s who are looking for productivity hacks, you could create content like: “10 Productivity Tips for Busy Professionals” or “How to Achieve More in Less Time: Time Management for Busy Execs.”
2. Focus on Benefits, Not Features
Meaning:
While features describe the technical aspects of your product, benefits answer the question, "What’s in it for me?" People don’t want to hear just about the features of your product—they want to know how it will make their lives better, solve their problems, or fulfil their desires. Benefits are what move customers to action.
What Should Be Included?
- Clear Connection between Features and Benefits: For each feature you highlight, explain how it directly benefits the customer.
- Real-World Examples: Use case studies or stories to show how your product has helped others.
- Emotional Appeal: Tie benefits to emotional outcomes, such as reduced stress, increased happiness, or improved well-being.
Why It Matters:
Benefits speak directly to the emotions and desires of your audience. When you highlight how your product improves their life, you create a stronger connection and drive the decision to make a purchase.
Where to Use It:
- Product Pages: Instead of listing just the features, use the benefits as your primary selling point. "Our blender is 1200 watts" becomes "Blend smoothies in 30 seconds or less—perfect for busy mornings!"
- Email Campaigns: Write subject lines and body copy that focus on the outcomes the subscriber will get, not just the features.
- Landing Pages: Focus on the transformation your customer will experience after using your product or service.
When to Use It:
Always—whether you’re creating marketing materials, product descriptions, or content like blogs and videos, always shift the focus from features to benefits.
How to Use It:
- Link Features to Emotional Outcomes: For example, instead of saying “This car has heated seats,” say “Stay warm and comfortable on cold winter mornings with our heated seat feature.”
- Use Visuals to Reinforce Benefits: Complement your copy with images or videos showing the benefits in action. Show the product in use and the positive impact it has.
- Focus on Transformation: Show how your product or service can change the user’s current situation for the better.
Challenges:
- It’s easy to get stuck on product features, especially if you're passionate about the technical aspects. But the key is always to ask, “So what?” What does this feature mean for your customer’s experience?
Tips:
- Use the “Feature vs. Benefit” test. For each feature, ask: “What problem does this solve for the customer?”
- Include specific results or proof—such as testimonials or before-and-after scenarios—to show how your product solves a problem or improves a situation.
Example:
For a fitness tracker, instead of saying, "Our fitness tracker has a heart rate monitor," you could say, "Track your heart rate in real-time to ensure you're optimizing your workouts for maximum results and reaching your fitness goals faster."
3. Create Scannable and Digestible Content
Meaning:
People skim, rather than read, online content. If your content isn’t structured in a way that makes it easy for readers to scan for key points, they will quickly leave your site. The goal is to make your content easy to digest, even for someone who only reads the headers, bullets, or the first few lines.
What Should Be Included?
- Short Paragraphs: Keep paragraphs to 2-3 sentences to avoid overwhelming readers.
- Headings and Subheadings: Break your content into sections that give readers an overview of what each section is about.
- Bullet Points and Lists: Use them to highlight important details in a concise format.
- Highlighting or Emphasizing Key Points: Bold or italicize important phrases, benefits, or calls to action.
Why It Matters:
Web readers often have short attention spans, so if they can’t quickly find the information they need, they’ll leave your site. Making your content scannable ensures that even if readers don’t read every word, they can still easily grasp the main points.
Where to Use It:
- Blog Posts: Break down long posts with subheadings and bullet points to make the content digestible.
- Landing Pages: Create clear sections with strong headlines to guide visitors through your offering.
- Emails: Use short paragraphs, bullet points, and a clear CTA to make your emails easy to read and act upon.
When to Use It:
Always. Whether it’s a blog post, an email, or a landing page, if the content is long or detailed, make sure it’s easy to scan.
How to Use It:
- Use Formatting Tools: Headings, subheadings, bullet points, and numbered lists help break up text and make key information easy to find.
- Keep Paragraphs Short: Ideally, each paragraph should convey a single thought and not exceed 3-4 sentences.
- White Space: Ensure your content has plenty of white space. This reduces visual clutter and makes reading more comfortable.
Challenges:
- Striking the right balance between being concise and providing enough valuable information.
- Ensuring content is still comprehensive and well-rounded despite using shorter paragraphs and lists.
Tips:
- Always include a summary or key takeaways for lengthy posts so that even skimmers can get the gist.
- Use images, infographics, or videos alongside text to break up long sections and make the content more visually appealing.
Example:
For a long-form blog post, use a clear title at the top and break the post into sections with headers like:
"Step 1: Understand Your Audience"
"Step 2: Craft Engaging Content"
Each section should contain a few key points, ideally in bullet form for easy skimming.
4. Use a Strong Call-to-Action (CTA)
Meaning:
A call-to-action (CTA) tells your audience exactly what you want them to do next. Whether it’s “Download Now,” “Learn More,” or “Get Started,” a CTA gives your content purpose and moves the audience further along the sales funnel.
What Should Be Included?
- Clear, Actionable Language: Your CTA should tell the user what to do next in simple, direct terms.
- Urgency or Scarcity: Phrases like “Limited Time Offer” or “Act Now” can encourage people to take immediate action.
- Value Proposition: Show what the user will get from clicking the CTA—what’s the benefit to them?
Why It Matters:
Without a CTA, your audience has no clear direction. Even the most engaging content will fail to convert without an actionable next step.
Where to Use It:
- On Landing Pages: The CTA should be above the fold (visible without scrolling), and repeated further down the page if it’s a long-form landing page.
- Blog Posts: Include a CTA at the end of the post to encourage the reader to take the next step—whether that’s downloading an e-book, subscribing, or making a purchase.
- Email Campaigns: The CTA should be obvious and easy to click, whether that’s a button or a text link.
When to Use It:
Every time you want the audience to take a specific action. This includes product pages, blog posts, email marketing, and any other type of content that aims to drive conversions.
How to Use It:
- Be Specific: Instead of just saying "Click Here," use action-oriented text like “Download Your Free Guide Now” or “Start Your Free Trial.”
- Make it Stand Out: Use contrasting colours, bold text, or buttons to make the CTA prominent on the page.
- Positioning: Place CTAs at strategic locations, such as at the top and bottom of blog posts, or as a sticky element that follows the user as they scroll.
Challenges:
- Overusing CTAs can overwhelm or annoy your audience. Be sure to give them space to breathe between CTAs.
- Creating urgency without coming across as too pushy or manipulative.
Tips:
- Use A/B testing to test different CTAs and see which ones perform best in driving conversions.
- Keep the language clear, simple, and actionable.
Example:
A CTA on a product page could read: "Get Started Today and Unlock 20% Off Your First Order!"
5. Incorporate Storytelling into Your Content
Meaning:
Storytelling is one of the most powerful tools in content marketing. It involves weaving your brand’s message into a narrative that resonates with your audience’s emotions and experiences. By telling a story, you make your content more engaging, memorable, and relatable. People are hardwired to respond to stories, and they often remember them far better than dry facts or statistics.
What Should Be Included?
- A relatable protagonist: This could be your customer, your brand, or even a third party whose journey mirrors the problems or challenges your audience faces.
- Conflict or challenge: Every good story has some kind of conflict—this could be the pain point your product or service solves.
- Resolution: Showcase how your brand or product helped resolve the problem and the positive outcomes that followed.
- Emotional connection: Use emotions to connect with your audience. This could involve humour, empathy, triumph, or inspiration.
Why It Matters:
Storytelling makes your content more human and approachable. It allows you to communicate your values and mission in a way that is authentic and emotionally impactful. By embedding your product or service within a story, you show the transformation it provides rather than just talking about it abstractly.
Where to Use It:
- Product Descriptions: Tell a story about how your product helps a customer in a real-life situation, focusing on outcomes and benefits.
- About Us Page: Your company’s history, challenges, and successes can form the backbone of a compelling story that speaks to your values.
- Email Marketing: Story-driven email sequences can take customers on a journey, building trust over time and guiding them toward a conversion.
When to Use It:
Storytelling is most effective when you want to build an emotional connection with your audience or humanize your brand. Use it when introducing your company, sharing customer testimonials, or highlighting case studies.
How to Use It:
- Start with a Hook: Begin with a compelling opening that piques the reader's interest. For example, a relatable scenario or a surprising fact can draw people in.
- Make It Relatable: Use real customer experiences, testimonials, or even fictional examples that represent the pain points and desires of your audience.
- Show, Don’t Just Tell: Rather than just stating the benefits of your product, show how it’s made a difference in someone’s life. Use specific details and vivid language.
Challenges:
- Finding the Right Story: It can be hard to find stories that genuinely resonate with your audience, and not every brand or product has an obvious narrative.
- Overuse: While storytelling is powerful, over-relying on it or telling too many stories in your content may reduce its impact.
Tips:
- Keep your stories authentic—don’t fabricate or exaggerate.
- Use customer stories or testimonials to demonstrate real-life transformations. If possible, feature actual customers or clients in your stories.
Example:
A skincare brand could tell the story of a customer who struggled with acne for years and finally found a solution in their products. The narrative could follow the customer’s journey of frustration, trying multiple products, and ultimately discovering your brand, which led to clearer skin and newfound confidence.
6. Optimize for SEO
Meaning:
Search Engine Optimization (SEO) involves optimizing your content so that it ranks higher in search engine results pages (SERPs). This is crucial for driving organic traffic to your website. Good SEO ensures that your content is discoverable by search engines and, by extension, your target audience.
What Should Be Included?
- Keyword Research: Identify the keywords your target audience is searching for and integrate them naturally into your content.
- On-Page SEO Elements: These include Meta tags, headers, image alt-text, and internal linking.
- Mobile Optimization: Make sure your content is easy to read and navigate on mobile devices.
- Quality Content: Search engines reward high-quality, relevant content. Aim to answer your audience’s queries with comprehensive, authoritative, and well-structured content.
Why It Matters:
Without SEO, your content might never be seen by your target audience. Ranking higher on Google increases visibility and, ultimately, traffic. Well-optimized content can be an ongoing source of visitors and leads, building long-term business growth.
Where to Use It:
- Blog Posts: SEO-optimized content helps you rank higher on search engines, bringing more traffic to your site.
- Product Pages: Optimizing product descriptions with relevant keywords can help your products show up in search results.
- Landing Pages: Proper SEO on landing pages helps your site appear in search results when people are looking for solutions to specific problems.
When to Use It:
SEO should be integrated into your content strategy from the very beginning. Whenever you create content, you should ensure it is optimized to be discoverable by search engines. SEO is an ongoing process, as search algorithms evolve and keyword competition changes.
How to Use It:
- Research Keywords: Use tools like Google Keyword Planner, Ahrefs, or SEMrush to find relevant keywords and phrases.
- Optimize On-Page Elements: Include target keywords in your title tags, Meta descriptions, headers, and throughout your content. However, avoid keyword stuffing.
- Create Valuable Content: Google values content that answers a user’s query comprehensively. Aim to write detailed, well-researched content.
- Monitor Performance: Use Google Analytics and Google Search Console to monitor traffic, rankings, and identify areas for improvement.
Challenges:
- Keyword Competition: Popular keywords may be highly competitive, making it hard to rank for them, especially if your website is new.
- Constant Algorithm Changes: Search engines, particularly Google, frequently update their ranking algorithms, which can affect your rankings.
Tips:
- Focus on long-tail keywords that have less competition and are more likely to attract users who are ready to convert.
- Use structured data (schema mark-up) to help search engines understand your content and improve visibility in rich snippets.
Example:
A blog post titled “How to Choose the Best Running Shoes for Your Foot Type” will perform better in search results if it includes relevant keywords like “best running shoes,” “running shoes for flat feet,” and “how to pick running shoes for high arches.”
7. Use Persuasive Language
Meaning:
Persuasive language motivates your audience to take a desired action, whether that’s signing up for an email list, purchasing a product, or clicking a CTA. This type of writing appeals to both logic and emotion, guiding the reader to a conclusion that benefits them.
What Should Be Included?
- Action-Oriented Language: Use verbs that prompt the reader to act immediately, such as "buy," "download," "join," or "get started."
- Social Proof: Use testimonials, reviews, or user-generated content to convince your audience that others trust your brand.
- Urgency: Create a sense of urgency to prompt immediate action. Phrases like “limited-time offer” or “while supplies last” can spur action.
- Clear Benefits: Emphasize the value and results the audience will get by taking action.
Why It Matters:
Persuasive language is essential for driving conversions. Without it, even the best content might fail to prompt action. By appealing to both emotion and logic, you push your audience closer to making a purchase or engaging with your brand.
Where to Use It:
- Landing Pages: Persuasive copy on a landing page encourages visitors to take action—whether that’s signing up for a free trial or buying a product.
- Email Campaigns: Persuasive email copy can increase open rates, click-through rates, and conversions.
- Product Pages: Persuasive language can highlight the benefits of a product and encourage purchases.
When to Use It:
Whenever you want to prompt a specific action from your audience. Whether you’re driving sales, generating leads, or encouraging engagement, persuasive language can help you achieve your goals.
How to Use It:
- Be Direct and Clear: Your CTA should be actionable. Instead of just saying “Click here,” use a phrase like “Get Started Today” or “Claim Your Discount.”
- Appeal to Emotion: Use words that evoke excitement, fear, or desire to encourage action.
- Include Social Proof: Mention how many people have already purchased the product or how it has helped others.
Challenges:
- Overdoing It: Too much persuasion or high-pressure language can be off-putting. Balance urgency and emotional appeal with authenticity.
- Unsubstantiated Claims: Overpromising results can backfire if your product doesn’t live up to the hype.
Tips:
- Use power words that elicit emotion, like "exclusive," "secret," "instant," "proven," or "guaranteed."
- Use scarcity and urgency when appropriate to make your offer feel more time-sensitive.
Example:
“Sign up today to get exclusive access to our VIP deals—limited spots available! Join now before it's too late!”
8. Maintain Consistency in Tone and Voice
Meaning:
Your brand’s tone and voice should be consistent across all content and communication channels. Whether you’re writing a blog post, an email, or social media copy, the way you speak should reflect your brand’s values, personality, and the way you want your audience to perceive you.
What Should Be Included?
- Brand Voice Guidelines: A guide that outlines how your brand communicates—should your tone be professional, friendly, humorous, or authoritative?
- Adaptability: While your voice should remain consistent, tone can shift depending on the context. For instance, a customer service email might be more empathetic than a sales pitch.
- Consistency across Channels: Ensure that the content on your website, social media, and emails all reflect the same voice and messaging.
Why It Matters:
Consistency builds trust and recognition. A unified voice makes your brand feel more professional and reliable, creating a stronger emotional connection with your audience.
Where to Use It:
- Blog Posts and Articles: Maintain the same tone and voice as on your website and social media to create a seamless experience.
- Email Campaigns: Consistency in tone helps reinforce your brand’s identity with every communication.
- Social Media Posts: Stay true to your brand voice, whether you're using humour, professionalism, or inspiration.
When to Use It:
Consistency should be maintained across all content, from website copy to emails and social media. This consistency builds brand recognition and trust over time.
How to Use It:
- Create a Style Guide: Document your brand voice, tone, and language preferences. This helps maintain consistency, especially as teams grow.
- Train Your Team: If you have a team of writers or content creators, ensure they understand and adhere to your brand guidelines.
Challenges:
- Adapting to Different Platforms: Different platforms may require different tones, but your overall voice should stay consistent.
- Evolving Brand Voice: As your brand evolves, you might want to shift your tone. Ensure that any changes are communicated and implemented consistently.
Tips:
- Use brand pillars to define your voice—are you friendly, authoritative, or fun? These pillars should shape your content consistently.
- Regularly review and update your style guide as your brand evolves.
Example:
If your brand voice is casual and friendly, a social media post might say, “Just dropped our new shoes—grab ‘em before they’re gone! 👟 #Limited-edition.” Meanwhile, your email to customers might use a more conversational tone like, “Hey there! We wanted to let you know that our newest collection is live—check it out before it's sold out.”
9. Engage and Interact with Your Audience
Meaning:
Engagement isn’t just about creating great content; it’s also about building relationships with your audience. Responding to comments, answering questions, and being present on social media platforms helps foster a community around your brand.
What Should Be Included?
- Proactive Engagement: Don’t wait for comments or questions to come to you—engage with your audience proactively by asking questions or starting conversations.
- Responsive Communication: Reply promptly to customer comments, reviews, and messages, showing that you value their input and opinions.
- Personalization: Tailor your responses to make your audience feel special. Personal touches go a long way in building trust and loyalty.
Why It Matters:
Engagement fosters a sense of community and loyalty. When your audience feels heard and valued, they’re more likely to become repeat customers, advocates, and brand ambassadors.
Where to Use It:
- Social Media: Respond to comments, DMs, and mentions. Use polls, questions, and interactive posts to encourage engagement.
- Email Campaigns: Encourage responses by asking questions, or include surveys to solicit feedback.
- Customer Service: Provide excellent, personalized customer service both online and offline.
When to Use It:
Engagement should be ongoing. Always be ready to interact with your audience, whether in real-time or asynchronously. The more consistent you are with engagement, the stronger your community will become.
How to Use It:
- Ask for Feedback: Encourage your audience to share their opinions or experiences with your product or service.
- Respond Promptly: Ensure timely responses to comments, reviews, and messages.
- Foster Conversation: Ask open-ended questions to generate dialogue and discussions within your community.
Challenges:
- Time and Resource Constraints: Engaging with a large audience can be time-consuming, especially on multiple platforms.
- Handling Negative Feedback: Not all engagement will be positive, and managing negative comments or reviews requires tact and professionalism.
Tips:
- Use chatbots to provide instant responses to frequently asked questions, but ensure human support is readily available for more complex inquiries.
- Celebrate milestones or significant customer achievements, like anniversaries or customer stories, to encourage more interaction.
Example:
On Instagram, a clothing brand could post a picture of a new item and ask followers, “What’s your favourite way to style this look?” Engaging with comments helps foster a sense of community and shows customers their opinions matter.
10. Review and Analyse Performance Regularly
Meaning:
To optimize your content marketing efforts, you need to constantly review and analyse the performance of your content. Using analytics tools and key performance indicators (KPIs) allows you to understand what works, what doesn’t, and where improvements can be made.
What Should Be Included?
- KPIs (Key Performance Indicators): Metrics such as traffic, conversion rates, engagement rates, bounce rates, and customer feedback.
- A/B Testing: Experiment with different headlines, CTAs, or content formats to see what resonates most with your audience.
- Ongoing Optimization: Based on your findings, adjust your strategy to better meet your goals.
Why It Matters:
Continuous performance analysis helps you make data-driven decisions, ensuring that your content strategy is always evolving and improving. It also helps you avoid wasting time or resources on content that doesn’t resonate with your audience.
Where to Use It:
- Website Analytics: Use tools like Google Analytics to track website traffic and user behaviour.
- Social Media Insights: Most social media platforms offer detailed insights into how your posts are performing. Use this data to optimize future posts.
- Email Campaigns: Track open rates, click-through rates, and conversion rates to improve email performance.
When to Use It:
Regularly—review your content’s performance on a monthly or quarterly basis, and more often if running time-sensitive campaigns.
How to Use It:
- Set Clear Goals: Establish what you want to achieve with your content—whether it’s traffic, leads, or conversions.
- Use Analytics Tools: Leverage tools like Google Analytics, social media insights, and email platforms to gather data on performance.
- Iterate and Improve: Based on the analysis, tweak your content strategy to optimize results.
Challenges:
- Data Overload: Too much data can be overwhelming. Focus on the metrics that directly impact your goals.
- Attribution Issues: It can be challenging to measure the impact of each piece of content, especially if customers interact with your brand on multiple platforms.
Tips:
- Set realistic benchmarks based on past performance or industry standards.
- Use heat maps to understand how users interact with your pages, revealing where they engage most and where they drop off.
Example:
If a blog post is underperforming in terms of traffic, analyse the keywords, headlines, and content quality. You might identify that a more engaging headline or deeper content could improve engagement, leading to more traffic.
Conclusion
Mastering content marketing copywriting is essential for creating compelling content that attracts and converts your target audience. By following these 10 tips—understanding your audience, crafting strong headlines, or optimizing for SEO—you can elevate your content strategy and drive meaningful results. Remember, great copy isn't just about selling; it's about engaging, educating, and building trust with your audience. Keep refining your skills, testing new approaches, and consistently delivering value. With the right techniques, your content will stand out, foster deeper connections, and ultimately help you achieve your business goals.